Terms & Conditions
These terms apply to use of the Pak Hok website. They also set out the general principles that guide how we arrange and deliver our services. We have written them plainly because we believe clarity serves everyone better than complexity.
Last reviewed: May 2025
1. About Us
Pak Hok Senior Living Residence is situated at 61 Broadcast Drive, Kowloon Tong, Kowloon, Hong Kong. We operate a non-medical lifestyle community for older adults, offering dining, garden access and full residential arrangements. You may contact us at [email protected] or +852 2761 3094.
2. Use of This Website
This website is provided for information purposes and to help families and prospective residents understand what life at Pak Hok is like. By browsing it, you agree to these terms. Please use it in a reasonable and lawful way.
You may not reproduce, distribute or republish material from this website without our written agreement. You may, of course, share a link to any page.
3. Accuracy of Information
We make reasonable efforts to keep the information on this website accurate and current. However, details such as pricing, service descriptions and availability may change, and the website may not always reflect those changes immediately. For current information, we recommend contacting us directly — we are glad to answer questions.
Nothing on this website constitutes a binding contract or a formal offer of services. Service arrangements are confirmed separately and in writing.
4. Enquiries and Contact Forms
When you submit an enquiry through our website, you are inviting us to get in touch with you. We will respond by the channel you have indicated, typically within one business day. Submitting an enquiry does not create any obligation on your part, nor does it reserve a place or guarantee availability.
Please see our Privacy Policy for details of how we handle the information you share with us.
5. Our Services
Pak Hok offers three service arrangements: Shared Dining and Tea House, Garden and Courtyard Mornings, and the Full Comfort Residence Package. Each is described on our website as a general guide. The precise terms of any arrangement — including pricing, inclusions, notice periods and any adjustments for individual circumstances — are confirmed in a separate written agreement before a service begins.
We do not provide medical, nursing or clinical care. Families seeking such services should consult the relevant healthcare authorities or registered care homes.
6. Pricing
Monthly fees are stated on our website in Hong Kong Dollars (HKD) as a general guide. Prices are reviewed periodically and may be updated. The fee applicable to any resident will be that agreed in writing at the time of their arrangement. We do not apply additional charges without prior notice and explanation.
7. Intellectual Property
All text, images, design elements and other content on this website belong to Pak Hok or are used with permission. You may not copy, adapt or use them for any commercial purpose without our consent. Personal, non-commercial use — such as printing a page for a family member — is welcome.
8. Links to Other Websites
Where our website links to external sites for your convenience, we are not responsible for the content, accuracy or practices of those sites. A link does not represent an endorsement.
9. Limitation of Liability
We take reasonable care with everything on this website, but we cannot accept liability for any loss arising from reliance on its content, or from technical interruptions or errors. Our liability in connection with the provision of services is limited to what is set out in the individual service agreement.
10. Governing Law
These terms are governed by the laws of the Hong Kong Special Administrative Region. Any dispute arising from use of this website or from these terms shall be subject to the jurisdiction of the courts of Hong Kong.
11. Changes to These Terms
We may update these Terms and Conditions from time to time. When we do, we will revise the review date at the top of this page. Continued use of the website following any change means you have accepted the updated terms.
12. Contact
If you have any questions about these terms, please reach us at:
- Email: [email protected]
- Phone: +852 2761 3094
- Address: 61 Broadcast Drive, Kowloon Tong, Kowloon, Hong Kong